I regularly see posts on expat forums where people have lost something and want to know how to find out where it might be or people have found something belonging to someone else and wonder what to do with it. I thought I’d gather some links and information here to help with those questions. I spent some time with a Copenhagen Police Officer at the main station police station finding out exactly what they recommend.
So if you find something you think is lost such as a wallet or keys what should you do?
The obvious one is to simply hand it in to a police station (you can find your local one here) and they then deal with it. If you find something in a public institution, Tivoli, shop or on public transport, you should hand it in there as they will have a place where they put lost things and often the owner may be retracing their steps to find the lost item.
If there is a name and address on the item you may wish to return it directly but this must be done straightaway.
Post CPR cards and keys can be put into post boxes and they, in theory, should find their way back to their owner or an official lost and found.
If you find a named Rejsekort, hand it into any DSB office or a 7 Eleven with a DSB counter and they will return the card.
How about if you have lost something?
You can call 114 (non emergency police number) and it will be logged and you receive a note about it via your E-boks.
You can also visit the Police lost and found office (you can find your local one or the one local to where you lost the item here.) They keep items for three months (one month if it is a bike). You can email them in advance if you are looking for something very specific. They will ask for serial number or unique identifiers where relevant.
If you have lost something on DSB they have a helpful page of FAQs about that here.
I hope this helps!