I’ve had a number of queries about how my relocation business, Dejlige Days Welcome, works. I decided to write a few answers to come the questions and queries I get asked. It is on the Dejlige Days Welcome website but I thought I’d post it here too to reach some more people.
Q You offer each service separately rather than one complete service. Why is that?
A Traditional relocation services offer set packages and are usually paid for by the recruiting company. For many people there are elements they may not need or want to use. The way my services are organised means that you have the choice of what you want to take and you can add more services on as you need them. In the first instance I can help you with advice as to what would work best for your situation not simply offering a generic package. It more like a ‘chose your own adventure’ book than a text book.
Q Can you help us find somewhere to live?
Q Can you find me a job?
A I can’t help you find a job but I have some free resources to get you on the way with this.
Q Do you offer to come with us for appointments such as EU Registration, opening a bank account etc?
A I don’t offer these services as the processes here are pretty straightforward and most people speak English. It would not be a good use of your money to pay for me to sit with you in waiting room for ten minutes of support. A lot of bureaucracy here is done online as well. To help people out with the processes with a step by step guide to registration and other elements of red tape, I have prepared a guide for this which you can get here. It brings together all the information you need with all the links to save you hours of time on the internet when that can be better spent on other aspects of your relocation.
Q Can’t I just google the information you provide?
A In theory yes but sometimes the things you need to Google will not be obvious if you are new to a country or you may not know the Danish word to use in the search bar. My written local guide is usually around 20 pages long and is tailored to your specific needs. To get all this information together yourself would take hours so I can saving you that time and effort. I also will include information I know you need but you may not think about.
Q Who are your usual clients?
A My usual clients are people moving here without relocation support from their new employers. I’ve had a number of clients who are self employed, students or those simply looking for a new adventure here in Denmark. But I have also had people who have chosen to add my services to those already provided by their new employers as they want a more personal touch and someone a little less ‘corporate’.
Q We can’t afford or access the bigger relocation company’s services but need help. Is your service for people like us?
A Absolutely, you would be my ideal client. It is hard for people to access services from the larger relocation companies and often their prices are not affordable for individuals. As I mentioned above you can pick and chose which elements of my services you wish to take or can afford. I am very transparent with my prices which are lower than the bigger companies but come with a real personal touch. You are more than just another client to me but a real person.
Q Why are some of your resources free but others have to be paid for?
A I offer a lot of free resources on my website, much of which are also on my blog but I have made them into easy to download files so you can print or read them online. I have some interactive ebooks which I sell as they took a long time to research and they are laid out professionally to enhance your experience of using them. They offer a lot of value and tons of resources so I feel they are worth paying for.
Q What is it about you that makes your service different to the other relocation companies?
A You get me and my experience. I treat you are individuals and I have heard that this makes people feel able to ask questions they may not feel comfortable asking a more corporate consultant. My motto is that no question is a silly one, nothing is trivial when you are moving to a new country and I want people to have the best experience they can when relocating here.
Q Do you work with corporate clients?
A I do work with the German Embassy with my joint services with Copenhagen Housing and I am happy to take on more corporate clients but of course still offering the personal service everyone gets. You won’t find me in a suit though!
Q Can you come and speak at events about relocation and settling in?
A I am very comfortable making presentations about expat life here, elements of relocation and practical elements of moving here. If you would like to book me to speak drop me a line at firstname.lastname@example.org